Help
Support
Last updated: 31 October 2026
Need help with World Monitor? Email worldmonitor.aigenerator@gmail.com and we will get back to you.
When you write to us
- Your device model and iOS or iPadOS version.
- The app version, shown on the App Store page.
- What you did, what you expected and what happened instead.
- A screenshot, if something looks wrong.
Subscriptions and refunds
Purchases are handled by Apple. To cancel, open Settings, tap your name, then Subscriptions. To restore a purchase on a new device, use Restore Purchases in the app. Refunds are requested from Apple at reportaproblem.apple.com.
Common questions
A live channel does not play. Broadcasts come from the channels' own YouTube streams. If one is offline, pick another channel or try again later.
I do not get alerts. Check that notifications are allowed for World Monitor in iOS Settings and that alerts are turned on in the app.
Privacy and terms
Read our Privacy Policy and Terms of Use.